PART-TIME & FULL-TIME • 20–40 HRS/WEEK•AUSTRALIAN OWNED & OPERATED•FROM $279/WEEK + GST
← Customer Support rolesOFFSHORE ROLE FOR AUSTRALIAN BUSINESS •
Team Manager
Explore part-time or full-time offshore support from a Philippines-based Team Manager, shaped around the work and systems used by your Australian business.
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Customer Support
WHAT THIS ROLE CAN COVER
A clear starting point for the right hire.
The final scope is tailored around your priorities, working hours and systems before recruitment begins.
01
Typical responsibilities
- Oversee multi-team support and sales operations
- Manage workforce planning and hiring processes
- Conduct performance reviews and development plans
- Ensure SLA compliance and process optimization
- Handle client escalations and strategic initiatives
02
Skills
- Operations management and strategic planning
- Workforce planning and resource allocation
- Performance review and HR processes
- Help desk software proficiency
- CRM systems experience
- MS Office and Google Workspace
READY TO SHAPE THE ROLE?
Build this position around your business.
We’ll help define the hours, responsibilities and ideal candidate profile, then stay involved after your Remote Partner starts.
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