Customer-facing experience
Candidates are selected for relevant service experience, clear communication and the ability to represent a business professionally.
PART-TIME & FULL-TIME • 20–40 HRS/WEEK•AUSTRALIAN OWNED & OPERATED•FROM $279/WEEK + GST
OFFSHORE CUSTOMER SERVICE STAFF FOR AUSTRALIAN BUSINESSES •
Experienced customer support.
Representing your business well.
Add a dedicated Philippines-based customer service professional with prior support experience, matched to your channels, customers and service standards.
PART-TIME FROM$279PER WEEK
+ GST
+ GST
01 Prior relevant experience02 One dedicated professional03 Local support from Melbourne
SAVE$500FIRST MONTH
START THE CONVERSATION •
Tell us the role.
We’ll build the shortlist.
Share a few details and Rhys will contact you to understand the work, hours, systems and experience your business requires.
EXPERIENCE BEFORE INTRODUCTION •
Not just available.
Already capable.
We shortlist professionals with prior experience relevant to your role and industry—not inexperienced candidates expected to learn the fundamentals on your time.
Matched to your channels
We scope your phone, email, chat, CRM, escalation process and service expectations before recruitment begins.
Built for consistency
One dedicated person learns your customers, processes and tone instead of work being passed between a rotating pool.
WHAT THIS ROLE CAN SUPPORT •
Recurring work.
Handled consistently.
Email and live chat support
Inbound and outbound customer calls
Enquiry and booking management
Order and account assistance
Ticket triage and escalation
CRM notes and customer follow-up
ALL-INCLUSIVE SUPPORT •
One clear fee.
We handle the complexity.
Your fee covers the team member plus the operational support behind a dependable long-term hire.
01Candidate vetting and role matching
02Onboarding and account management
03Philippines payroll and HR
04Compliance and employee entitlements
05Ongoing local support
YOUR NEXT HIRE, SORTED •
Tell us what you need.
Meet experienced talent.
Choose one dedicated professional part-time from 20 hours or full-time at 40 hours per week, with flexibility as your business needs change.